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Original topic:

Galaxy M31s' low front camera quality

(Topic created: 02-04-2021 08:37 AM)
cuba_libre11
Constellation
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Other Mobile Devices

Hey,

My M31s camera works fine in the camera mode, where I can set HQ mode in the front one. However, when using the camera through apps (eg. Skype, Instagram, Snapchat) the front camera quality is set to low by default, moreover video recording is lagging and has minor cuts, and nothing can change it.

This makes me use social apps and business calls less comfortable than in my previous, 4 yrs old phone. Is there a solution to this minor issue?

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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