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Astronaut

Galaxy a01 Text not showing?

Hey you guys I'm using a new Samsung Galaxy a01 and I was texting earlier and outta nowhere my text messages just disappeared? I can read part of the text in the text folder but when I try an read a specific text they aren't showing. Only a empty bubble? Anyone ever had this happen? Any help will definitely be appreciated!  The first pic is a pic of a specific message the second is what you see when you open you text messages folder. Kinda self explanatory lol. It's prob a simple fix but I'm stuck right now. I've tried restarting my phone several times, I've tried closing the text messages folder etc...

 

20200917_125344.jpg

 

Screenshot_20200917-124328_Messages.jpg

 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Galaxy a01 Text not showing?

Do you experience the same symptoms while your device is in safe mode? You can put your device into safe mode by following these steps.

 

Press and hold the power button until the power off, restart, and emergency mode appears.

Press and hold the power off option until it changes to safe mode

Select safe mode and your device will reboot into safe mode. 

 

 

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Cosmic Ray

Re: Galaxy a01 Text not showing?

I too am using a galaxy A01 but never experienced this. I suggest you go to settings and clear all data on the app and start all over

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