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Original topic:

Galaxy a10e Android 10 Update

(Topic created on: 9/25/20 8:49 PM)
ethvnXD
Astronaut
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Other Mobile Devices
I was looking on the list of phones that will get the Androud 10, UI 2.0 update. It says the a10e has already received. But I have not yet received it. Does anyone know why?
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Solution
JoshQ
Sun
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Other Mobile Devices
Updates are sent out through Carriers. Regardless if unlocked or not. Once The update is ready through Samsung, Samsung will send the update out to your carrier. Then your carrier will make the small changes that it needs to. Once your carrier is ready, they will send out the update in waves to multiple devices at a time. You can always try restarting your device to see if the update shows up in your settings. You can always also reach out to your carrier and see if they have a timeframe as to when they will be sending out the update. I hope this helps!

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ethvnXD
Astronaut
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thx
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userayLCYsEmy4
Constellation
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Other Mobile Devices
I just got talked to Sprint support. The agent said that Sprint hasn't received the update from Samsung for the Galaxy A10E yet Samsung says it was released to the carriers in June along with the UI 2 update?
ethvnXD
Astronaut
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I have Metro by T-Mobile
nightdawnE
Astronaut
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Other Mobile Devices
I have boost mobile on samsung A10 e it doesn't show an update but it was already released on A10e ;w;
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