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Constellation

Galaxy a10e bluetooth disconnecting

Purchased this phone and I need the bluetooth to work in my car but it either connects for a minute then disconnects or doesn't connect at all. I've tried resetting the network settings, turning the bluetooth on/off, tried other devices on the car which worked and even got a replacement of this phone type. Is it just this model that has bad bluetooth or is there some weird setting that is making it not work? 

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Galaxy a10e bluetooth disconnecting

Hey there! Can you connect other bluetooth devices to the phone?

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Constellation

Re: Galaxy a10e bluetooth disconnecting

I am having the same issue.  I just got the phone last weekend and it took me forever, but i finally got it paired to the car and it keeps disconnecting...connecting...disconnecting.  i've reset the factory settings on the car, rebooted the phone...cleared the cache in the bluetooth....

 

i would like to know what needs done too.  

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Constellation

Re: Galaxy a10e bluetooth disconnecting

Did anyone ever help you with this?  I'm still having issues.  I've tried so many things to fix it.  Never had an issues with previous phones....but they weren't Samsung. 

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