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Constellation

Galaxy a10e

I have a recently purchased galaxy a10e, and my phone will not turn on or show anything on the screen, and the led lights are not on, but the phone will vibrate and make a noise when plugged in, and whenever I tried to do a reboot by pressing volume down and power key for 30 sec, it would vibrate a few times consecutively but still wont turn on. I tried to leave it on the charger overnight to see if that helped, but still nothing. What should I do?

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Samsung Moderator
Samsung Moderator

Re: Galaxy a10e

The phone will need to be evaluated by a certified technician. For service options, please send a private message with the full model code and the IMEI number of the phone. http://bit.ly/2XERsky



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