Original topic:

Galaxy a11 after Nov update unable to answer phone or turn off alarms with on-screen buttons

(Topic created: 12-05-2022 03:33 PM)
user6rKQlJ0KyQ
Cosmic Ray
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Used to be able to answer phone by tapping green phone icon, turn off alarms by tapping middle of screen. Now after Nov update the only way I can answer phone/turn off alarms is to use UP VOLUME key. BUT it doesn't always answer easily and alarms go to snooze, can't just turn off! 

 

 
11 Replies
KennewickMan
Supernova
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Sometimes clearing the system cache after a software update can resolve bugs.
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user6rKQlJ0KyQ
Cosmic Ray
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We did that last week and no change!
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KennewickMan
Supernova
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Hmm...I will do some more digging.
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user6rKQlJ0KyQ
Cosmic Ray
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Thanks! Happens on phone, calendar alarms
user6rKQlJ0KyQ
Cosmic Ray
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Tried that last week when suggested and it didn't help.
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Letsgo55
Asteroid
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which device that is happening on?

 

 
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KennewickMan
Supernova
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Her post title can answer that for you.
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Bman82
Halo
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I'm so confused about this post! I have an A11 and the last update I got for it was from last year
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user6rKQlJ0KyQ
Cosmic Ray
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Got mine on Nov 26.
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