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Original topic:

Gallery app is not compatible with the m21 2021 edition

(Topic created: 09-08-2023 09:56 PM)
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saros
Astronaut
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Other Mobile Devices

Screenshot_20230909_053755_Galaxy Store.jpg

I have a galaxy m21 2021 edition it runs on Android 13 and one ui 5.1 all updates are made by Samsung the issue is that my gallery app version is old and when I look it on the galaxy store it shows this screen that the app is not compatible has anyone encountered this issue? 

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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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