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Constellation

Gear S3 Frontier Not turning on or charging

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My one month old samsung watch will not charge or switch on. It was plus 80% when i went to bed last night and hasn't worked all day.

Charging dock keeps flashing red

I have held both buttons down for 30+ seconds and it does not turn on at all

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Gear S3 Frontier Not turning on or charging

JUMP TO SOLUTION

Sorry to hear of this, if you have tried the steps listed in this article; https://www.samsung.com/us/support/troubleshooting/TSG01003100/  And the watch still will not power on or charge, repairs would be recommended. You are welcome to send your full model code and serial number to us here for your repair options: https://bit.ly/3pE8Pkc


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Gear S3 Frontier Not turning on or charging

JUMP TO SOLUTION

Sorry to hear of this, if you have tried the steps listed in this article; https://www.samsung.com/us/support/troubleshooting/TSG01003100/  And the watch still will not power on or charge, repairs would be recommended. You are welcome to send your full model code and serial number to us here for your repair options: https://bit.ly/3pE8Pkc


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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