Like so many others, I am also having prblems with my touch screen on my Gear S3 watch. Tried all the tricks of rebooting, resetting and wasted my night. And your web site is quite possibly the most frustrating web page I have ever had to navigate. Was getting ready to buy a new S20 phone but now I think I am going iPhone 12 and an apple watch.
Your customer service is either inept or you simply do not care.
Very disappointing from a life long Samsung consumer.