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Constellation

Gear fit 2 overheating

Hello Support,

My Gear fit 2 got overheated after firmware update, 
Now I'm unable to operate it bcz on charging it get heated and battery remains 0%

Please help me with the matter

Don't reply me with "Keep your Galaxy device at normal working tempreture"
as it get too heated that unable to handle.

Expect some good solution reply instead of tring and testing.


1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Gear fit 2 overheating

If you have tried the troubleshooting in the article and also tried a reset of the watch and it continues to drain the battery, not charge and overheat then service is recommended. To set up a service repair, you will need to call 1-800-726-7864, if in the U.S. If outside the U.S., please visit this link: https://www.samsung.com/us/common/visitlocationsite.html



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