Original topic:

Gmail not working properly

(Topic created: 01-31-2023 07:46 AM)
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Recently, I've noticed that my Gmail no longer send notifications like it used to. DND is turned off, no battery or data restrictions, cleared cache and data, force stopped the app, restarted and powered off, sync is turned on, and all permissions have been accepted.

So, what's the problem here? And yes, this was very unexpected, because I'm not used to Gmail not send me anything...I have to go to web version just to see if I got an email.

If you have any suggestions, you are more than welcome to comment. Thank you in advance.

PS: Device is a Samsung A21, Android 12
1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Hey there! I can certainly understand how frustrating it can be when your apps aren't sending you notifications. I can see that you've already went through most of the troubleshooting for this.

 

Let's try this, go to Settings in the GMAIL app > select "accounts" > select the account that isn't giving you notifications and make sure that "sync GMAIL" is turned on. If it is, you may need to re-sync your account. This ended up fixing my issue. Please let me know if this works for you as well 🙂

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