Original topic:

Google Device Owner policies aren't supported on this phone

(Topic created: 03-27-2023 12:11 PM)
shadowrunner66478
Constellation
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Other Mobile Devices

Good day, we have a S5 that got enrolled with Hexnode, we ran into a problem, and now the device is stuck

Anything we can do?

If we reset it we get

Google Device Owner policies aren't supported on this phone. Contact Suupport to enroll with a supported profile.

Without wifi

This device has been associated with an enterprise or an organization in the past. Further use of this device will need an Internet connection. Please connect to a Wi-Fi or data network.Anything we can do about this? We need these phones for testing
2 Replies
G-dude
Astronaut
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Other Mobile Devices
Hmm. May need to do a full reset. Use the vol keys trick if needed.
shadowrunner66478
Constellation
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Other Mobile Devices

The recovery menu reset didn't help I'm afraid