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Constellation

HELP ASAP for j 7

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So I have a j7 and I keep getting these today's special pop ups do you think my phone got hacked here's a photo of it I just want it out of my phone please help me 

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Honored Contributor

Re: HELP ASAP for j 7

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Most popups tend to be related to an app. I would suggest running the device in safe mode to check.  Smiley Happy


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Honored Contributor

Re: HELP ASAP for j 7

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy


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Constellation

Re: HELP ASAP for j 7

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Astronaut

Re: HELP ASAP for j 7

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Me too!  I have a Moto Z and my mom has and LG and the same thing happens on her phone too.  How the heck do we get it off???

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Honored Contributor

Re: HELP ASAP for j 7

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Most popups tend to be related to an app. I would suggest running the device in safe mode to check.  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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Honored Contributor

Re: HELP ASAP for j 7

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I just wanted to reach back out and see if you were able to get this fixed up! If not, please let the Community know so that they can look into different ideas to help further.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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