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Having trouble activating J7

(Topic created: 08-09-2021 06:30 PM)
mitch65
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It is a galaxy j7 phone I been having trouble activate it

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SamsungRei
Samsung Moderator
Samsung Moderator
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I understand how frustrating this is. Regrettably, if you are unable to activate the phone using your current SIM card, you will need to follow up with your service provider for troubleshooting steps or a replacement SIM card. I apologize for any inconvenience.



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mitch65
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I think I was sold a bad sim card from Walmart
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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

I understand how frustrating this is. Regrettably, if you are unable to activate the phone using your current SIM card, you will need to follow up with your service provider for troubleshooting steps or a replacement SIM card. I apologize for any inconvenience.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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