Help me my Samsung Galaxy J7 battery draining fast

[YoungChris]

Since i got the update nougat my battery draining fast please help my phone was great before the whole thing happen a good battery life now it sucks

[Sachu]

Whats is the solution for this battery draining?

[SamsungAl]

Could you provide me with the model code for this device?

[Sachu]

SM-G611F

[SamsungAdam]

@Sachu; To enable Safe Mode, follow the link below. It will take you to a step by step guide. Let us know if this helps. Thanks!

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=676183&modelname=SM-...

[Sachu]

In my phone there is no safe mode is on. And also my battery is draining. Plz give me a solution.

[SamsungJace]

Give this a shot; Settings>apps>3 vertical dots>Show system apps> Phone (All3)>Storage>Clear Data/Cache

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Device Maintenance>Storage> Clear Cache

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Battery>Storage> Clear Cache

[SamsungJace]

Hello, Just following up to see if you still need any assistance?

[Sachu]

Sir . I do all the thing you say. But the battery draining is not stoped. Sir plz make necessary steps. 

[SamsungLarryK]

Just to double check, when you placed the phone in safe mode, the battery still drained faster than normal?

[SamsungJace]

Hello @Sachu, Just following up to see if any assistance is needed?