Could you provide me with the model code for this device?
@Sachu; To enable Safe Mode, follow the link below. It will take you to a step by step guide. Let us know if this helps. Thanks!
Give this a shot; Settings>apps>3 vertical dots>Show system apps> Phone (All3)>Storage>Clear Data/Cache
Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Device Maintenance>Storage> Clear Cache
Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Battery>Storage> Clear Cache
Hello, Just following up to see if you still need any assistance?
Hello @Sachu, Just following up to see if any assistance is needed?