@user8WplR1VOOy it looks like you're using a model from outside the US. You may need to seek support for your location since this forum is solely for US devices/customers.
Have you made sure your phone is up to date on its software?
Does this still happen when your phone is in safe mode?
Have you tried clearing the cache partition on your phone?
If that still isn't working: Trying going to your camera settings and select to reset the settings to default.