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usern3BntBByHO
Constellation

Home screen

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My home screen is majorly messed up. It has double status bars, one on top of the other. There are 2 phone icons. There are 2 weather displays side by side, one is frozen and one is updated. I've been through the entire 134 page manual. I've looked at many posts. I find nothing that addresses this. I saw a reference to going to "Development options" and adjusting the animation settings. I can't find that option. When I shutdown, the choice of "restart in safe mode" is not there. Instead it just says "restart". Doesn't do anything. I also can't remove apps from this screen. Holding the icon does not bring up any options, nor can I slide them. What could I be overlooking? Thanks for any help! Oh, it's a Galaxy J7.

1 SOLUTION

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Samsung Care Ambassador

Re: Home screen

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I know how this sounds could you have set a screenshot as your wallpaper by accident 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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3 REPLIES 3
Samsung Care Ambassador

Re: Home screen

JUMP TO SOLUTION

I know how this sounds could you have set a screenshot as your wallpaper by accident 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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usern3BntBByHO
Constellation

Re: Home screen

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Wow! In a million years I would never have thought of that. But that was it. I will never know how I did it but thank you! 

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Samsung Care Ambassador

Re: Home screen

JUMP TO SOLUTION

Happy to help if you have any questions feel free to ask and someone will help you 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."

Note 9 User



Note 9 User on Verizon Wireless
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