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Original topic:

How can I get 4g network on my phone

(Topic created on: 4/24/20 5:12 PM)
Samsung_1scvmaC
Astronaut
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My phone network as not been working well once I try to change the net work to 4g network it will turn off the network and never turn any network again pls if any body have ideal of what I can do should pls help me out thanks all

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SamsungZell
Samsung Moderator
Samsung Moderator
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Hey there!

Thank you for reaching out for assistance as your concern deals with your mobile network, I would recommend reaching out directly to your carrier for assistance with a network reset.

I hope this message finds you well!

^SamsungZell


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungZell
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Hey there!

Thank you for reaching out for assistance as your concern deals with your mobile network, I would recommend reaching out directly to your carrier for assistance with a network reset.

I hope this message finds you well!

^SamsungZell


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

MarkC609
Samsung Care Ambassador
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Which device is giving you issues and network?

Samsung_1scvmaC
Astronaut
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I'm using Samsung galaxy j3premion once I put the network on 4g it will turn off the hole network and cross the singer bear

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