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How do you remotely view and back up my Files my data on Samsung Cloud?

(Topic created on: 4/13/20 7:27 AM)
userfCG93dJmct
Astronaut
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Other Mobile Devices

How do i remotely view and back up my Files my data on Samsung Cloud

My Samsung phone screen and Charging port is damaged and i want to back up my data on my phone

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userfCG93dJmct
Astronaut
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Other Mobile Devices

Hi Thanks for your reply , i just loged in and nothing is showing , Please can i remotely sync or back up my data on the phone but unfortunately the device screen and charging port is damaged

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Jayhon
Product Expert
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Other Mobile Devices

Hey @userfCG93dJmct ,

 

If you can still navigate on your broken screen go to 

Settings > Accounts and back up > Samsung Cloud > Back up this phone

 

To view it you can try going on a computer and signing into your samsung cloud here:

https://support.samsungcloud.com/#/login

 

Best,

Jayhon

 

If you found my suggestion helpful, feel free to leave a ♥ Like.

If my suggestion solved your issue, feel free  to click on ✓ Accept as Solution.

 

Solution
userfCG93dJmct
Astronaut
Options
Other Mobile Devices

Hi Thanks for your reply , i just loged in and nothing is showing , Please can i remotely sync or back up my data on the phone but unfortunately the device screen and charging port is damaged

View solution in context

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