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Original topic:

I am using Samsung J6 its Battery timing very poor

(Topic created: 06-24-2022 10:44 PM)
user1LJdQKGSeg
Constellation
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Other Mobile Devices

I was using Samsung J6 1 a year ago. Now its charging is prolonged, and battery backup is also wrong. I am using it for only 2 hours, then charge again. Do I change my phone battery? Its warranty expired.

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Thanks

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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Hello, thank you for your feedback. I understand your concerns and I will be more than happy to help you get the best out of your phone's battery. Open Settings, swipe to and tap Battery and device care, and then tap Battery. Your battery usage will appear at the top of the screen. From here, you can pinpoint what's draining your battery. Here is some additional information to assist you with this situation https://www.samsung.com/us/support/answer/ANS00078987/

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2 Replies
Charkatak
Black Hole
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Other Mobile Devices
Check in settings what is using the battery. It is possible that an app or a service could be using more battery power then it should.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Other Mobile Devices

Hello, thank you for your feedback. I understand your concerns and I will be more than happy to help you get the best out of your phone's battery. Open Settings, swipe to and tap Battery and device care, and then tap Battery. Your battery usage will appear at the top of the screen. From here, you can pinpoint what's draining your battery. Here is some additional information to assist you with this situation https://www.samsung.com/us/support/answer/ANS00078987/