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Original topic:

I can't register my phone?

(Topic created: 03-16-2020 06:14 PM)
Samsung_kSoQsmV
Astronaut
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Other Mobile Devices

Why can't I register my phone

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SamsungAdam
Samsung Moderator
Samsung Moderator
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If you are unable to register your device through your Samsung Account, I would recommend reaching out to our accounts team directly at (855) 795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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d_spi
Samsung Care Ambassador
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Other Mobile Devices

Try signing into your Samsung account to register your product that way.  

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

If you are unable to register your device through your Samsung Account, I would recommend reaching out to our accounts team directly at (855) 795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Samsung_zKpIFFG
Astronaut
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Other Mobile Devices

I would recommend restarting you're phone or factory resetting you're device

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