Original topic:

I don't have the Android 10 update on A10e

(Topic created on: 5/15/21 8:56 AM)
StarNotHere
Astronaut
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Other Mobile Devices

I have a T mobile Galaxy A10e and i dont have the a10e updaye but everyone else does. Its been a year and i still dont have the update. Every single system update is just security updates. And now they are gonna start adding Android 11 when I still dont have android 10? Somebody help

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2 Replies
MrJell_Lee
Cosmic Ray
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Other Mobile Devices

If it's not unlocked version device, then you could also try talking to the carrier for help. Otherwise if they are not helpful, talk to samsung using Samsung Members app.

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SamsungCole
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

You can attempt smart switch like YMM mentioned above, additionally you can visit your local uBreakiFix location to have them flash the latest software for you. 


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