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I forgot my Galaxy M01s screen pattern

(Topic created: 07-12-2021 10:50 PM)
userVMbX5fZ2BB
Astronaut
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Other Mobile Devices

i forget my screen pattern of my M01s phone. i tied to factory reset but it could not do. when i pressed volume button down and power button it does not go to factory reset data it is only restart. please help me.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link here: https://www.samsung.com/us/common/visitlocationsite.html

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link here: https://www.samsung.com/us/common/visitlocationsite.html

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