Original topic:

I'm not able to access my banking app on my Samsung Galaxy a10e?

(Topic created: 09-16-2021 02:08 PM)
Sandie2
Astronaut
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I can't get in my banking app. What can I do?

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4 Replies
LongHiker
Samsung Care Ambassador
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@Sandie2 It would help if you posted more details. What did you try? What happened when you tried that? Have you reached out to your bank? 

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Sandie2
Astronaut
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When I try to get in the app I get a white screen and a message says an error has occurred. Please call for assistance.
I Uninstall the app reinstall it and the same message comes up. I call the bank but so far no solutions
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MJFrithjof
Astronaut
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May I ask which bank you can not log into?
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Sandie2
Astronaut
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Sterling
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