07-03-2018 10:48 AM
Hey guys, have you tried changing the dominant ear from right to left or vice versa?
Yes, with no change. My set has begun exhibiting this behavior now as well. Wondering if this is due to a software update. My right earbud seems to be functioning normally, while my left earbud is at approximately 50% volume.
I have tried cleaning. Resetting left earbud and re-pairing to my S8+. Changing exercise earbud from right to left. Interestingly, after I first cleaned the left (basically just removing the cushion and scraping the screen with my fingernail) it worked normally for about 15 seconds, and then volume dropped off again.
The left bud CAN work normally, it just WON'T on any predictable basis.
Samsung, your silence on this issue is deafening, and seriously shaking my confidence in your products, and I have a LOT of Samsung products. Can someone at least acknowledge that this is an issue and is being worked on?
07-05-2018 03:50 PM
I have the same issue, tried everything, nothign changed. Very disappointed.
If Samsung will not look inot this, I would lose my trust.
I am already feeling bad on the situation on S8 and S9 battery , it work until 12-1 pm and I need to charge it again.
How come they came with this batteries if Tesla already producing cars that runs 500+ km on batteries and my Samsung S9 only hold power for 4-5 hours.....
07-11-2018 07:22 PM
I"m sorry to hear that. There are a few troubleshooting steps you can try. Let us know if they help.