Original topic:

Internet 5G not working

(Topic created: 10-21-2021 12:02 AM)
abdou48
Asteroid
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The internet is not working, I already went through my Carrier to get a warranty replacement. The issue did not resolve, I reset the network and changed out the Sim card. I am on an unlimited internet plan. The samsung A71 5G is not working. Please help me resolve this issue 
5 Replies
Whicked-Lee
Astronaut
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You're either in an area that does not provide a stable 5G Network for you or you need to try and reset your phone again but this time change out your sim card first before you reset the network and then shut your phone completely off wait 5 minutes and turn it back on
abdou48
Asteroid
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You know 4G LTE it's working normal if change 5G 4G LTE NOT working
iamblue
Supernova
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you have to be in the 5G coverage area. check the carrier coverage map for 5G.

abdou48
Asteroid
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Im trying all this steps nothing
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abdou48
Asteroid
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Other Mobile Devices
You know 4G LTE it's working normal if change 5G 4G LTE NOT working
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