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Original topic:

J 7 prime not showing message pop-up notifications

(Topic created: 03-12-2020 06:18 AM)
Mehak
Astronaut
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Other Mobile Devices

My j 7 prime never showed the sms preview in window section as that was a very easy for me to reply instantly without open an app

Even i change the settings doing all what i do but the problem is still same

Kindly give suggestions how to i resolve

1 Solution


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Solution
SamsungJace
Community Manager
Community Manager
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Other Mobile Devices

Let's look into some of the things that can cause this. 

Are you using the stock texting application? 

-If not try switching your default to the stock app.

Are you using any third-party launchers?

-If so try switching by to One UI to see if the pop-up notifications appear then.

Have you installed any updates lately?

-If you have a cache partition wipe is always recommended after any system updates have been applied.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Solution
SamsungJace
Community Manager
Community Manager
Options
Other Mobile Devices

Let's look into some of the things that can cause this. 

Are you using the stock texting application? 

-If not try switching your default to the stock app.

Are you using any third-party launchers?

-If so try switching by to One UI to see if the pop-up notifications appear then.

Have you installed any updates lately?

-If you have a cache partition wipe is always recommended after any system updates have been applied.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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Mehak
Astronaut
Options
Other Mobile Devices

OmG thats working thank u so much

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SamsungJace
Community Manager
Community Manager
Options
Other Mobile Devices

You're very welcome, I'm glad it was an easy fix for you!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.