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userBM645I8fk6
Constellation

J7 Star pie update fail

Did the pie update and now my phone blows. Camera keeps changing storage locations on it's own.  No matter what I choose to set it at.  Battery life is down a good 30%. Wont read my SD card half the time.  Lost all my contacts and my Email credentials.  Have to constantly  shut off data and restart it to get anywhere online.  Dont do the update if you haven't yet it absolutely Chokes

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: J7 Star pie update fail

Sorry to hear this happened to you. As with all updates you are supposed to make sure that all of your data is backed up just in case the update causes your phone to reset any data. Did you already have any of your data backed up?

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