JBL CONNECT APP W/ THE OCT. 28, 2020 UPDATE....THE SOLUTION!!
My husband has a Galaxy A21 and the JBL Flip 5 speaker. Using Spotify the music app and it would skip every few seconds. Also skipped playing audio with Youtube. Did not skip at all with my own Galaxy S10e, so we concluded it was specifically the bluetooth connection between the phone (A21) and the speaker(JBL). We had tried everything and nothing worked. Not even the JBL Connect app...UNTIL THE MOST RECENT UPDATE! No more annoying skipping and we are thrilled. So if you have already tried the app peior to the Oct 28, 2020 uodate and it didnt work(didnt for us either) to solve the skipping..you probably gave up. Download it again...it will work. Disregard the 2.9 stars review rating...you wont be sorry. Many reviews say the app is junk and pointless..maybe it is..for their phone model. But for the Galaxy A21 it is EVERYTHING! We had read that the skip issue was only with certain phones, and apparently the Galaxy A21 is one of those phones. This app was recently updated on Oct. 28, 2020 and it has made the difference. No more skips at all..ever. You are welcome!!