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Constellation

July 2019 Security Patch Galaxy J7 pro

Hello guys. I installed the software update security patch for July 2019. After doing so, my netflix app won't work anymore. I reached out to Samsung help desk and I was advised that it's a certificate issue with netflix. So I reached out to netflix and they told me that they never changed their certificate. That  is the only app that has stopped working after the update. I tried to reset my settings to default also uninstalled and reinstalled the app but it is still the same.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: July 2019 Security Patch Galaxy J7 pro

Have you tried wiping the cache partition on your device?

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