Original topic:

Kakaotalk on mobile data not working

(Topic created: 11-22-2021 01:15 PM)
GLS23
Astronaut
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T-mobile 5G.
Galaxy S21 Ultra.
Starting last Saturday, 11/20, i cannot send messages on my Kakaotalk app on mobile data. I can receive messages, but not photos, and can't send messages. Everything works well on wifi.
My wife has a Z flip 3 and she has same issues.
Anyone experiencing same issues or know the way to fix this?
Tried resetting network settings, reinstalled sim card, airplane mode, deleting app cache, deleted app and reinstalled, did everything possible but is not working yet.


4 Replies
Lucille
Constellation
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Most likely an issue with Kakaotalk if your wife with a different phone/network also has the same problem.
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Puti
Asteroid
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It's an app problem
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MrJell_Lee
Supernova
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known issue, specific to Tmobile (not sure why Tmobile only... but it's the case as far as i know).

issue with connection to kakao server or something like that. 

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GLS23
Astronaut
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Thanks for your inputs. I think it's something to do with T-Mobile's 5g and kakaotalk. If I disable 5g, kakaotalk works well under LTE (4g). If I leave it on LTE for a while and switch back to 5g, it seems like it's working again but at some point it loses it again. It's annoying.
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