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usertgZM1grS8V
Constellation

Kids mode update kids home gone

i've updated my m20 to android pie via fota .

i treid to lunch kids home , it says that it needs to be updated to kids home

bu when traing to update, it says that device is not supported !!!

why SAMSUNG didn't mention (in changelog)the thay will remove support of kids home/mode from galaxy m20  ???

Screenshot_20190729-113007_Kids Mode.jpgScreenshot_20190729-121716_One UI Home.jpgScreenshot_20190729-121720_Kids Mode.jpgScreenshot_20190729-121724_Galaxy Store.jpgScreenshot_20190729-121735_One UI Home.jpgScreenshot_20190729-121737_One UI Home.jpg

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Kids mode update kids home gone

Hey there,

 

Thanks for reaching out. Can you provide your model number so I can further look into this?

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usertgZM1grS8V
Constellation

Re: Kids mode update kids home gone

It's mentioned above..

Galaxy M20 ..

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Samsung Moderator
Samsung Moderator

Re: Kids mode update kids home gone

I apologize. We would need the model code. You can find it in Settings>About Device

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