Original topic:

Latest update made it where I can't make calls or text on my Samsung Galaxy A51

(Topic created: 06-16-2021 12:58 PM)
ricky1232
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The latest update made it to where i cant make calls or text, but i still have data and can look up things online. Just cant text or call. Why must every Samsung update be such a fiasco.  Samsung galaxy a51

14 Replies
djlafantasma
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If your Samsung can send but Android not receiving texts, the first thing you need to try is to clear the Messages app's cache and data. Head to Settings > Apps > Messages > Storage > Clear Cache. After clearing the cache, head back to the setting menu and select Clear Data this time. Then restart your device. @djlafantasma 😊👉👻👻👻
ricky1232
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Not able to send or receive text
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Blue7
Sun
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are you using google messages or samsung messages? 

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Blue7
Sun
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what's the software version that you recently updated to? about phone > software info > last 4 letters of build number

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user123b
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Same happened to me
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userbZYUeBFhtp
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Do you have alot of old text messages?
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ricky1232
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Yes but im pretty sure thats not the problem because i cant make or receive calls either
henfredemars
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Is Airplane mode enabled? Have you tried to reinsert the SIM card?

You might also have mobile network settings such as APN that could be incorrect for your provider.
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ricky1232
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Already did everything but the apn thing
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