cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

M31 bluetooth cutting out

Hey, anyone know why the bluetooth audio on my lovely new M31 might be cutting out please?

  • Range is about 3m, but sitting the phone on top of the receiver doesn't make any difference. Receiver picks up PC BT audio at the same distance no problem.
  • BT TX volume is about 75% but makes no difference whether more or less: Equalizer is normal.
  • Spotify track is downloaded, so it's not buffering there.
  • Phone's fully charged, not streaming anything in the background.

All suggestions gratefully received!

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: M31 bluetooth cutting out

I apologize but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...