cancel
Showing results for 
Search instead for 
Did you mean: 
AngelChrisGold
Asteroid

Manufacturer Warranty

Hi guys I need your help my phone's warranty ends in 2 days I can't lose my Samsung Galaxy J3 Star I don't know what to do with my J3 Star please help me

10 REPLIES 10
Honored Contributor

Re: Manufacturer Warranty


@AngelChrisGold wrote:

Hi guys I need your help my phone's warranty ends in 2 days I can't lose my Samsung Galaxy J3 Star I don't know what to do with my J3 Star please help me


What help do you need?


Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Manufacturer Warranty

Thank you for reaching out. Can you please elaborate on the symptoms you are experiencing?

Reply
Loading...
AngelChrisGold
Asteroid

Re: Manufacturer Warranty

Well my J3 Star has weak charging it won't even charge it right because is draining super fast that's why my phone is failing

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Manufacturer Warranty

Thank you for that information. DO you experience these symptoms if you charge your device in safe mode or with the device turned off? Are you using an original Samsung charger?

Reply
Loading...
AngelChrisGold
Asteroid

Re: Manufacturer Warranty

Yes Yes I am

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Manufacturer Warranty

@AngelChrisGoldAngelChrisGold Have you tried any of these troublesteps here? http://www.samsung.com/us/support/troubleshooting/TSG01001451/#optimize-the-phone-or-tablet-s-batter...

Reply
Loading...
AngelChrisGold
Asteroid

Re: Manufacturer Warranty

Yes I optimized my phone's battery life

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Manufacturer Warranty

Have you tried another charger with your device?

Reply
Loading...
AngelChrisGold
Asteroid

Re: Manufacturer Warranty

Yep it worked

Reply
Loading...