Original topic:

Microphone issues while video calling on my Galaxy A72

(Topic created: 06-15-2021 05:56 AM)
user2Jcyid92IW
Constellation
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  • Hello, i purchased galaxy A72 last week and found a problem with the microphone specialy while video calling, the other person can't hear you well.
  • i contacted the store and they told me there's a problem with the microphone in all new A series divices. 
2 Replies
Andytheman
Comet
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Is the store going to fix your phone's problem with the microphone seeing they admitted that it's a known problem with all new series "A" devices? What was their fix for your defective phone?
Andytheman
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I don't think they have upgrades to help you with a microphone not working. That's why it's taking so long. You'll probably never get one. The upgrades are limited to security and bug fixes or version 10 android to version 11 android. That won't fix your microphone. As a matter of fact if you read the comments in the forum most upgrades to version 11 android from 10 messes up their phones or tablets. Read on.
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