Original topic:

Missing update πŸ˜•

(Topic created: 12-01-2021 01:09 AM)
meganlt
Astronaut
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I have the samsung galaxy A21 and im still on  the 2.1UI andriod 10 update. Security patch august 1 2021...It said my phone would be updated to 3.1UI 11. Anyone have a solution? 

4 Replies
MrJell_Lee
Supernova
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back up your device first, and if you aren't already i recomment using Samsung Pass to store all your ID/Pass for log-ins..  always make my resets and smart switch easier.

You should be able to flash with latest update using smart switch (can easily find how to on YouTube or some minor googling)... or if you don't want to DIY, you can take it to authorized repair center to have it flashed for you.

 

btw, what software version are you on?

 

meganlt
Astronaut
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Is this it?Screenshot_20211206-103406_Software update.jpg
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meganlt
Astronaut
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Also I couldn't find samsung pass
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MrJell_Lee
Supernova
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you should be able to download if it wasn't already there in the first place, if you use chrome or edge or any browser that asks you whether you want to save ID/Pass  for easier log-in... it's pretty much that but for the Samsung phones

I see that your phone is supposed to be on BUJ4 or something along that line with an OS update.

You will likely need to flash the device with the latest software version as noted above.

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