Original topic:

Mobile data drops after wifi disconnect

(Topic created: 05-06-2021 11:00 AM)
Shaun565
Astronaut
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Other Mobile Devices

Whenever my Galaxy A50 disconnects from wifi, I lose my mobile connection. It happens every time if I physically move away from a wifi network and it disconnects or some of the time if I turn off my wifi connection on the phone itself. Either way, my mobile connection drops and it isn't just the data. I can't make/receive calls or send/receive SMS either. The only way I have been able to regain the mobile connection is to either restart the phone or toggle airplane mode off and on.


I've tried toggling the "Switch to mobile data" function on and off with no success. I do not have an exact date for when it started but it is fairly recent within the past few weeks I think. I am on Visible Wireless as my carrier.


Does anyone know how to fix this issue?

1 Reply
Gabbycats
Astronaut
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Other Mobile Devices
My Galaxy a.50 does the same thing. I have found that the SIM card is disconnecting from the network but have not found a way to get it connected to stay connected