JUMP TO SOLUTION Solved

Original topic:

Mobile data stays on and can't turn it off?

(Topic created: 05-03-2023 04:22 PM)
1193 Views
Taalbollywood
Astronaut
Options
Other Mobile Devices

My cell phone switch to mobile data stays turn on I can't turn it off? What should I do? Get a new phone? Also that causing it to turn on my mobile data automatically when I am not using it? Help please?

1 Solution


Accepted Solutions
Solution
JBTechfanatic
Supernova
Options
Other Mobile Devices
My suggestion Try a manufacturer reset and if that doesn't work look into a replacement

View solution in context

12 Replies
JBTechfanatic
Supernova
Options
Other Mobile Devices
In your wifi settings turn this off also apps that ask for data control in the permissions say noScreenshot_20230503_202417_Settings.jpg
0 Likes
Reply
Taalbollywood
Astronaut
Options
Other Mobile Devices
I try to do that but it stays on I can't turn it off. It won't let me turn it off.
0 Likes
Reply
Taalbollywood
Astronaut
Options
Other Mobile Devices
Is that mean I should buy new cell phone?
0 Likes
Reply
JBTechfanatic
Supernova
Options
Other Mobile Devices
Of its under warranty you can do a warranty repair or a insurance claim
0 Likes
Reply
Taalbollywood
Astronaut
Options
Other Mobile Devices
No I don't have warranty on it.
0 Likes
Reply
Solution
JBTechfanatic
Supernova
Options
Other Mobile Devices
My suggestion Try a manufacturer reset and if that doesn't work look into a replacement
Taalbollywood
Astronaut
Options
Other Mobile Devices
Ok thanks!
0 Likes
Reply
Taalbollywood
Astronaut
Options
Other Mobile Devices
How do I do a reset?
0 Likes
Reply
Taalbollywood
Astronaut
Options
Other Mobile Devices
Will I am afraid if I do factory reset it will mess everything up on my phone and my phone screen is cracked?
0 Likes
Reply