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Astronaut

Music

I can't go back to my home screen while playing music! This is a New problem, and I want to know what I can do to get it fixed!!!!!! ASAP! Thank You!
2 REPLIES 2
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Supernova

Re: Music

@userdiOS4vSFKZ 

 

How are you trying to return to the home screen?
What app are you using for streaming?
What phone are you using?

 

Some routine help might assist you here:

 

  • Update your device fully.
  • Reboot the phone.
  • Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again.
  • Try wiping the device cache and then this action again.
  • Try resetting the device and then this action once again. This is a last resort step so make sure to test above before proceeding.

If one of these steps above help, let us know here and select this post as the solution.

 

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Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation! 

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Astronaut

Re: Re: Music

I have a Galaxy A10, but I have solved the problem! Thank You for your response so quickly!🙋‍♀️
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