Original topic:

My Galaxy A14 does not get 5G network

(Topic created: 02-23-2024 10:47 PM)
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Gyan1
Constellation
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Other Mobile Devices

Hi,

 

I have samsung galaxy A14 5g + 5G sim card from service provider and they have 4G services in my location.

But i dont 5G in network type i have only LTE/3G/2G.

what can i do i this situation?

 

Thanks

2 Replies
realaud
Red Giant
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You must have 5g turned on. To see if you have 5g enabled and to enable it if it is not already turned on, go to your phone settings, go to "connections", then go to "mobile networks" and make sure the "allow 5g service" slider is turned on. If it is not turned on, you will never get 5g.
You will only get 5g functionality in an area that has 5g services. Otherwise you will get the lower bands. Your phone is still usable, and when you do enter an area where 5g is available, it will switch, provided you have 5g turned on.
3Fees
Nebula
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Get a provider that offers 5G in your area.

Cheers

3fees
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