My Galaxy A20 keeps switching itself on while it is locked. Several times it has started a radio program and sometimes i even find it is in Settings! It has even dialed a phone number.
But that is not all. I would also like to know how to stop the pull-down menu when it is locked.
All help appreciated. (I'm tech-savvy but over 70!).
Maybe my phone on mutton gets accidentally tripped in my pocket. My main concern is that I would like to know how to stop the pull-down menu when it is locked. This seems to be a feature but I have never found how to switch it on or off. Once the phone starts, I think this is my main problem.
See what the side key/Bixby key is set to: settings->advance features->side key. what you described doesn't usually happen accidentally. backup your phone and reset it (if you know how to do it safely). you may contact a service center for assistance.
