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Constellation

My Samsung A30 failed to turn on

My Samsung A30  switched off on its own and it's refusing to switch on. I have tried to switch it on by pressing the  power button and the volume down but its still refusing to switch on.

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Samsung Moderator
Samsung Moderator

Re: My Samsung A30 failed to turn on

Hello,

 

I can understand wanting your device to turn on so it can be used. Have you plugged up the device with the charger that it came with for 30-60 minutes and do you see the phone react when you do plug up the phone?

I would also recommend holding the power button while plugged up.

 

Let me know if this helps!

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