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My Samsung M31 speaker output distorted

I bought Samsung M31 from Amazon yesterday.  Everything seemed perfect until when I called my friend and put him on loudspeaker. His voice was blurry. Then I  called other people as well and found Male voice(generally low frequency) is becoming blurry. Female voice (generally high frequency) is ok. Even if I play music, it's the same. Is this Hardware faulty or Samsung M31 spec itself has limitation?

Samsung Moderator
Samsung Moderator

Re: My Samsung M31 speaker output distorted

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link:

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