Original topic:

My Samsung a71 turns black and white?

(Topic created on: 5/4/21 7:17 PM)
userg7vhWn6rnd
Astronaut
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Other Mobile Devices

Hello i would like to know... Everything turns black and white on my phone and there is no more color what happenned?

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d_spi
Samsung Care Ambassador
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Other Mobile Devices
Good morning, so sorry to hear you're having this issue. Check to see if all the Visual enhancements are toggled off. To get to this: Open your settings Menu> next scroll all the way down to "accessibility"> next after that Tap "visibility enhancements" from here you'll want to make sure that toggle in there is toggle off.
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