cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

My galaxy j7 will not make any sound when i receive a text

my galaxy j7 will not make any sound when i receive a text, i have tried all the suggestions on all the boards and nothing works,it will vibrate and show the message received if you are looking at it but NO Sound, i do get a message that notifications for messages are hidden, but have no idea why I am getting it because i can get to notifications and have it turned on for messages, any ideas would be appreciated, thannks.

2 REPLIES 2
Highlighted
Product Expert

Re: My galaxy j7 will not make any sound when i receive a text

Hi @userVHweXLbtVu ,


what fixed it for me was, i went to settings --> sounds and vibration --> volume.  my notification sound was on lowest for some reason but after sliding that on full it was pretty loud.

 

Hope this helps and if it does select solution and send a like.

 

Best Regards,

JORTIZ_12

Reply
Loading...
Highlighted
Constellation

Re: My galaxy j7 will not make any sound when i receive a text

Get a new phone

Reply
Loading...