Original topic:

My phone isn't receiving messages

(Topic created: 09-05-2021 05:18 PM)
ridge99
Astronaut
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My phone isn't receiving messages help

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3 Replies
SamsungJam
Community Manager
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Oh no!  I would be happy to assist.  Could you provide the model of the device?  


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giggle_brains530
Astronaut
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My wife's phone is able to send texts but does not receive texts. We just switched carriers and phones. Her old phone was an LG and her new phone is a Galaxy A 42 5G. Old carrier was Verizon and new carrier is Spectrum.
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SamsungLarry
Community Manager
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Does she not receive any texts from any number or just from one number?







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