My A10s screen stopped responding after the previous update before android 10. I have done the " press power and vol. Up or down button" but no response still. Anybody having this problem too or am just the only one. I can only use the phone now with a 🐭 connectecd by OTG cord. Plz whats the way forward to fix this .
If you have factory reset the phone or are unable to reset the phone, the next step would be to have the phone evaluated by a certified technician. https://www.samsung.com/us/support/service/