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New Galaxy A01 from Tracfone sends all incoming calls to voicemail

(Topic created: 06-23-2021 11:15 AM)
uservtpELkcSJv
Constellation
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New Galaxy A01 from Tracfone sends all incoming calls to voicemail ! Error message -  Carrier login engine keeps stopping. Able to make calls, and receive incoming and send outgoing messages. Reset to factory settings. Did not work. Tracfone support was no help ,  Email - *****

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SamsungGill
Samsung Moderator
Samsung Moderator
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Unfortunately, this sounds like a carrier related issue. I would recommend asking Tracfone for a new SIM card to see if it will resolve the issue. 

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SamsungGill
Samsung Moderator
Samsung Moderator
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Unfortunately, this sounds like a carrier related issue. I would recommend asking Tracfone for a new SIM card to see if it will resolve the issue. 

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Andytheman
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T-Mobile bought out Sprint, my carrier, and. In January 22 there will be no more Sprint. I'm going to have to go to my Boost store for a free T-Mobile sim card. So carriers are the place to go. Samsung has nothing to do with voicemail. A new Sim card might help.
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